FAQ

Most frequent questions and answers

We are trading company about fan coil unit, chiller, ahu, air source heat pump and so on.

Please let us know the unit usage, we have professional design team who will make a reasonable scheme. We can provide you solutions for your project. You can send us your CAD drawing. When you send the inquiry to us, please kindly provide the below technical information:

     1) Project CAD 
     2) Product name
     3) Cooling capacity
     4) Voltages and Frequency

Sure, OEM and ODM are available. We also supply the unit based on the specification provided by the customers. You just need to give us your detailed requests, we will design and manufacture after communication and confirmation.

We will confirm the payment with you when quoting, like FOB, CIF, CNF or others.  T/T ,Alibaba Credit Insurance Order,western union and L/C  are all acceptable .

Usually we ship by sea, and the sea export is very convenient. Of course, if the customer’s goods are urgent, we can also air, and Beijin Airport and Shijiazhuang International Airport are very close to us.

Our products are mainly exported to dozens of countries including the United States, Germany, Japan, Spain, Italy, the UAE, the United Kingdom, South Korea, Australia, and Canada.

Provide customers with installation and commissioning online instructions. Please contact us if you have any questions about our product.

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We will contact you within 1 working day, please pay attention to the email with the suffix “@aircolder.com”

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